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Privacy Policy

Effective Date: 12/9/2025
 

At Ancestral Love Oasis (“we,” “our,” or “us”), your privacy is sacred. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [insert website URL] (the “Site”) or engage with our services—including retreats, workshops, online offerings, and digital content (collectively, the “Services”).

By using our Site or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our Services.

A. Information You Provide Directly

When you interact with us, you may voluntarily share personal information such as:

  • Contact information: name, email address, phone number, and mailing address.

  • Payment information: billing address and payment details (processed securely through third-party processors; we do not store full credit card numbers).

  • Registration details: information submitted when signing up for retreats, workshops, or newsletters.

  • Health or preference information: optional information shared to personalize your retreat or wellness experience.

  • Communication: messages or feedback you send via forms, email, or social media.

B. Information We Collect Automatically

When you visit our Site, we may automatically collect:

  • Device type, browser type, and operating system.

  • IP address and approximate geographic location.

  • Pages visited, time spent, and referring website links.

  • Cookies and similar technologies to improve site performance and personalization.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Site and Services.

  • Process your bookings, purchases, and event registrations.

  • Send confirmations, updates, and relevant communications about your participation.

  • Respond to your inquiries and provide customer support.

  • Send newsletters, blog updates, and marketing communications (only with your consent).

  • Improve our offerings, website functionality, and customer experience.

  • Comply with legal obligations and prevent fraud or misuse.

You may opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails or contacting us directly.

3. How We Share Information

We respect your privacy and do not sell your personal data. We may share information only in the following circumstances:

  • Service Providers: with trusted third parties that help us process payments, manage bookings, send emails, or host our website.

  • Legal Compliance: if required by law, regulation, or legal process.

  • Protection of Rights: when necessary to enforce our Terms and protect our business, users, or property.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Keep our Site secure and functional.

  • Analyze site traffic and improve performance.

  • Remember your preferences and enhance your user experience.

You can disable cookies through your browser settings; however, some parts of the Site may not function properly without them.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy—such as completing transactions, complying with legal obligations, or resolving disputes.

6. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access and request a copy of the information we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent for processing at any time.

  • Object to or restrict certain types of data processing.

To exercise these rights, please contact us at [insert contact email]. We will respond to valid requests within the time period required by law.

7. Security

We use industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and restricted access. However, no system is 100% secure, and we cannot guarantee the absolute security of your information transmitted online.

8. Children’s Privacy

Our Site and Services are not directed toward children under 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. International Data Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred to and processed in the U.S. By using our Site, you consent to this transfer.

10. Links to Other Websites

Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites. Please review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 ancestralloveoasis@gmail.com

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